Quality Assurance

How Yancy Minerals Keeps Its Untarnished Record After More Than 30 Years

Throughout our more than 30 years Yancy Minerals has been working with coal companies and coal suppliers to provide customers with quality bituminous coal and metallurgical coal product, and more recently through our association with ICEC, urea, sulfuric acid and molten sulfur. We continue to work tirelessly to ensure positive relations on both sides and to foster an expectation of trust, reliability, and quality.

You are our first priority. Our operational model, strategic partnerships and quality assurance systems were implemented to provide you, whether you are a buyer or a supplier, with 100% satisfaction. After thirty years we maintain our commitment to that goal with integrity and verve. Work with a company who has the experience, knowledge, and systems in place to deliver with success. To discuss your specific requirements, call Yancy Minerals at (203) 389-0204 to speak with a qualified representative. Allow us to demonstrate how we can help you.

Operational Model: Helping Buyers Buy Smart

As an added value to customers and through a strategic partnership with top Boston-based consultative and investment firm The Lucas Group, Yancy Minerals provides each buyer, regardless of the shipment size, with a custom prepared and researched booklet demonstrating their buying history. This booklet is kept current to afford the buyer a contextual framework with which the fulfillment of specific needs can be strategically planned to exact the best possible outcome.

1. Request for proposal (RFP) is received.
2. A detailed historical profile is researched and prepared to identify buyer’s specific needs in terms of product, consumption, supplier history, geography, timetable, delivery and unloading capabilities.
3. Buyer is matched with appropriate suppliers based on specific criteria outlined in the report, which includes historical demand and usage.
4. More than just a sheet of numbers, the booklet profiles a buyer’s needs and identifies options.
5. Booklet is maintained over time, with updated buyer history and supplier information.

Yancy Minerals believes that a smart buyer is an informed buyer. Responding to a bid can be a costly endeavor. This booklet provides buyers with valuable information that can be used to expedite the current buying process and to ensure a more granular conversation about specific needs based on verifiable historical data. Yancy Minerals also maintains a current status of suppliers’ capabilities so that those who offer the buyer extended capabilities beyond quality are easily matched to the buyer’s needs. Our goal is to save buyers time and money while providing the best possible solution.

Fulfillment (Domestic)

Whether we are shipping 10,000 tons of coal or 1 million tons, our commitment to ensuring a smooth delivery process is demonstrated by the care we take with each and every load.

1. Feasibility of transaction is examined and framework for delivery is planned. For example, if a buyer is located in the Great Lakes region, shipment will arrive at a staging site and then be delivered to the buyer by truck load. Relationships are firmly established between Yancy Minerals and the Plant Managers at both the delivery and receiving ends of the transaction.
2. Inspectors inspect load.
3. Tracking and monitoring is done to ensure delivery is on time.
4. Contact is made with receiving Plant Manager to ensure shipment arrived as expected.
5. Contact is made with receiving Plant Manager again after several days to ensure product meets performance expectations.
6. Contact is made with Buyer to ensure 100% satisfaction.

Fulfillment (International)

The steps for international fulfillment are much the same as for domestic. The principal considerations are:

• Sources of supply
• Financing
• Planning framework for transaction
• Building relationships with respective companies receiving the shipments

As with all Yancy Minerals business transactions, 100% satisfaction is the goal. To discuss your international shipment needs with an experienced representative, call Yancy Minerals at (203) 389-0204.

Suppliers and Yancy Minerals: It’s All About Integrity

As Earl Yancy learned many years ago when he was traveling about the country meeting with suppliers at their sites or over breakfast in a small local restaurant, everyone wants to get paid and no one wants to be cheated. With compassion and empathy, Mr. Yancy initiated a transactional procedure that ensures 100% satisfaction for the buyer, the supplier and Yancy Minerals.

To build trust and maintain credibility, Yancy Minerals establishes an escrow account into which payments for the shipments are made. The contract between the supplier and Yancy Minerals states that neither party shall receive payment from the third party issuing agent until the buyer has acknowledged the product functions as expected, thereby guaranteeing high quality product to the buyer, payment to the supplier and fair remuneration to Yancy Minerals. Suppliers have been pleasantly surprised and mightily pleased when Yancy Minerals, convinced of their integrity, arranges to have them paid in advance of the buyer’s report on product performance. In the words of R.M Jensen, Director of Supplier Diversity Development at the Ford Motor Company, Yancy Minerals brings “sharp business acumen, personal integrity and professionalism” to all of its relationships.

It’s all about relationships. Integrity. Reliability. Quality. 100% Customer Satisfaction.

Call (203) 389-0204 to discuss your business needs.

Yancy Minerals – Minority Owned, Leading with Integrity